Looking for some quick information about our business or services? We’ve listed some of our frequently asked questions below.
If you would like to know anything else, please get in touch with our team and we will be happy to assist with your enquiry.
We typically work with Australian businesses on their creative needs, but we are definitely open to working with clients from all over the world. Please get in touch with us and we will discuss your creative needs to find a solution that best aligns with your business.
We definitely do! We love to establish long-term relationships with our clients, so if you have an ongoing project or ongoing creative needs that we can assist with, then we can’t wait to hear from you. Contact us today so we can discuss your needs further.
To kick off a new project, simply get in touch with our team and we’ll be happy to discuss next steps.
We’ll begin with a discovery call to find out what you require and how our services may be able to assist. From here, we can put together a price quote and/or a proposal, which includes the estimated price for your project. If you’re happy to proceed, we’ll create a timeline or project plan, then jump straight into it!
Each project is unique, so we don’t have a set price list for our services. To find out more about a specific service, please visit our services page. Once you determine the service that you need, please contact us and we will provide you with a price quote based on your needs.
Our payment structure varies across each project, depending on your needs and the most suitable structure for the individual project. If you have ongoing design needs, a retainer payment structure may be most suitable. If you need flexibility, we can offer an hourly rate solution that is billed based on the total hours used in each month. Alternatively, we can offer a flat rate solution on your design project, which typically entails a deposit at the start and payment milestones throughout until the full balance is paid on completion of the works. Or lastly, perhaps a combination of payment structures for more specialised projects.
Your payment structure will be determined and agreed upon at the start of the project, so we can discuss all the nitty-gritty details during the project discovery phase. Contact us today if you would like to get started on a new project.
Working with clients large and small, we develop innovative solutions for modern businesses. We don’t narrow ourselves into a specific niche, as we love to explore creative solutions for all kinds of different businesses. This keeps our day-to-day interesting, as every single project is unique.
Some of the clients we have worked with in the past include education facilities/schools, retail/ecommerce, technology start-ups, health & fitness, medical equipment distribution, professional services, trade & construction services, and not-for-profit organisations.
As you can see, quite the variety! Feel free to explore our portfolio to see some samples of our work.
As we are typically a business-to-business (B2B) service provider, our payment methods are pretty standard. We offer EFT (Electronic Funds Transfer), BPAY, Credit/Debit Card (Visa, Mastercard, AMEX), or Mobile Payments (Apple Pay/Google Pay). All payment methods, except for EFT, are managed through our invoicing system and may carry service fees.
In some instances, we offer recurring payment solutions for retainer clients, which is typically a credit/debit card payment that can be set-up to automatically bill your card each month.
We offer a wide range of creative services for your business, including:
P.S. You can click on each service to learn more about it!
We also offer creative services for weddings & events through our sister business, Before I Do, including:
We can provide a number of tailored solutions based on your needs, including custom solutions outside of our typical scope. Just enquire and we will be happy to discuss solutions.
However, the most common platforms that we utilise for website development include:
Within WordPress, we can also integrate:
To see our wider technologies offering, see our Systems & Solutions page.