The Legal Stuff

Privacy Policy

Last Updated: 08 Feb 2024

1. We Respect Your Privacy

(a) Spacey Studios respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

(b) “Personal information” is information we hold which is identifiable as being about you.

2. Collection of Personal Information

(a) Spacey Studios will, from time to time, receive and store personal information you enter onto our website, provided to us directly, or given to us in other forms.

(b) You may provide basic information such as your name, phone number, address, and email address to enable us to send information, provide updates, and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

(c) Additionally, we may also collect any other information you provide while interacting with us.

3. How We Collect Your Personal Information

(a) Spacey Studios collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website, and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

4. Use Of Your Personal Information

(a) Spacey Studios may use personal information collected from you to provide you with information, updates, and our services. We may also make you aware of new and additional products, services, and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

(b) Spacey Studios may contact you by a variety of measures including, but not limited to telephone, email, SMS, social media or mail.

5. Disclosure Of Your Personal Information

(a) We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

(b) We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding, or in response to a law enforcement agency request.

(c) We may also use your personal information to protect the copyright, trademarks, legal rights, property, or safety of Spacey Studios,, its customers, or third parties.

(d) Information that we collect may from time to time be stored, processed in, or transferred between parties located in countries outside of Australia.

(e) If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

(f) By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

6. Security Of Your Personal Information

(a) Spacey Studios is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss, and unauthorised access, modification, and disclosure.

(b) The transmission and exchange of information are carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

7. Access To Your Personal Information

(a) You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at [email protected].

(b) We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

8. Complaints About Privacy

(a) If you have any complaints about our privacy practices, please send in the details of your complaints, as well as your contact details (email address and phone number) to:

Ben Roberts
Spacey Studios
The Commons, 10-20 Gwynne Street
Cremorne, Victoria, 3121

(b) We take complaints very seriously and will respond shortly after receiving written notice of your complaint. Please be sure to include your contact information so we can respond accordingly.

9. Changes To Privacy Policy

(a) Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

10. About Our Website

(a)  Cookies and Tracking Technologies

  1. We may from time to time use cookies on our website. Cookies are very small files that a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third- party services such as Google Ads. These ads may appear on this website or other websites you visit.
  2. We partner with Google Analytics and Microsoft Clarity to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Google Analytics and Microsoft Clarity collect and use your data, please refer to the Google Privacy Policy and the Microsoft Privacy Statement respectively.

(b) Third-party sites

  1. Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third-party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Spacey Studios is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

11. Special Considerations for the Australian Market

(a) Privacy Act 1988 (Cth) Compliance: This privacy policy is designed to adhere to the requirements set forth in the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). These principles outline the standards, rights, and obligations regarding the collection, use, disclosure, and storage of personal information by organisations operating in Australia.

(b) Cross-Border Data Transfers: While our website server is located in Sydney, Australia, it’s important to note that certain data may be transferred internationally when integrated with third-party systems such as Customer Relationship Management (CRM), Accounting, and Project Management software. These transfers may occur for various reasons, including service optimization, data processing, and business operations. Despite our best efforts to ensure data security and compliance, we acknowledge that such transfers may be subject to the privacy laws and regulations of the countries where the data is received.

(c) Australian Consumer Law (ACL) Compliance: As part of our commitment to fair business practices and consumer rights, we adhere to the Australian Consumer Law (ACL). This includes ensuring transparency in our information handling practices, providing accurate and up-to-date information to consumers, and honouring consumer rights regarding the protection of personal information.

(d) Australian Business Number (ABN): Our Australian Business Number (ABN) is 12513574833. This unique identifier is provided for transparency and identification purposes, as required by the Australian government for business entities operating in Australia.

(e) Australian Jurisdiction: Any disputes or concerns related to privacy issues, data protection, or the interpretation of this privacy policy will be governed by Australian law and resolved within the Australian jurisdiction. This ensures that individuals have access to legal remedies and protections afforded by Australian legislation and regulatory authorities.

Approved By:

Ben Roberts
Spacey Studios